Teide Masca (GRAN TOUR)

The route of this excursion was very well planned and truly beautiful. The scenery is stunning, and the main stops gave enough time to explore and enjoy the surroundings. The driver also did an excellent job navigating difficult mountain roads, which we really appreciated. However, our experience with the guide and the overall organization was quite disappointing. First, the tour was conducted in two languages (Spanish and English), not just English as we expected. This meant that all explanations were repeated twice at the same time, which reduced the amount of actual information shared and made it harder to follow. But that was generally okay. On top of that, the audio system in the bus was quite poor, and because of the sound quality it was often difficult to clearly understand what the guide was saying. Unfortunately, even when we could hear the explanations, very little information was shared about the nature, history, or places we visited. For example, at one stop with the oldest dragon tree, we were only told its age, while later we discovered from local brochures that there are many fascinating facts about that location that were never mentioned during the tour. We absolutely understand that guides sometimes need to explain rules of respectful behavior in natural areas, and we fully support educating tourists about protecting the environment. We always try to be respectful travelers ourselves. However, a significant part of the guide’s commentary focused on describing “types of tourists in the wild” and comparing them to unpleasant animals or portraying tourists as wasteful and destructive. Hearing this repeatedly throughout the tour felt uncomfortable and made us feel unwelcome. Another disappointing part was the restaurant stop strongly recommended by the guide. In reality, it felt like an obvious tourist trap. The food quality was poor, prices were high, and the service was unpleasant. We were even charged an additional fee, which we were not informed of, simply because we shared one dish between two people. This led to an argument with the staff and significantly spoiled the experience. The bus itself was also quite old, and the sound system clearly needs improvement. Overall, the places themselves are beautiful and worth visiting, and the route of the excursion is good. However, because of the guide, the lack of meaningful information, and the issues mentioned above, we cannot recommend this specific tour guide. If you plan to visit these locations, it might be better to explore independently or choose another tour provider.

Our trip to Mount Teide was on February 23, 2026. It was a breathtaking day, full of emotion and adrenaline. Our guide, Gediminas, was so knowledgeable in English, Lithuanian, and Russian. And our bus driver (I forgot his name) deserves our respect and admiration! He drove the bus so professionally along the winding and narrow road! Not everyone can do that. The only small negative was that we had to wait a long time for lunch at the restaurant. We were very pleased with the excursion! Thank you, the guide, and the driver. All the best to you. Sincerely, Jelena, Ireland

Excellent day out. Got to see a different side of Tenerife. Even the rain did get the better of us. Our bus driver and tour guide were fantastic. Really enjoyable day out.

Driver and guide excellent despite challenging weather conditions. Good value tour and interesting information. Communication excellent. Highly recommended.

Susana nos ha aportado gran información sobre la capital, muchas curiosidades de la isla y lugares para poder pasar el resto de nuestras vacaciones. Agradecidas